Contact
We are a small team in Romania and we read every message.
Questions about the app, your account or a bug you found.
contact@pocketstage.appWe answer within 48 hours. Telephone: +44 800 229 4307Harassment, a user under 16, inappropriate content or anything involving a minor.
contact@pocketstage.appPut “Safety” in the subject. These are handled first. In the app, use Report on any post, comment or profile.Access, export or delete your data, or any GDPR request.
contact@pocketstage.appYou can also delete your account yourself: Profile → menu → Account settings → Delete account.Prizes for challenges, instrumentals, studios, media.
contact@pocketstage.appTell us who you are and what you have in mind.Before you write
- No verification code? Check your spam folder, then tap “Resend code” on the code screen.
- Recording sounds muddy? Use headphones (wired or Bluetooth) so the instrumental plays in your ears and the phone records only your voice.
- Who can message me? Profile → menu → Who can message me. Under 18, only people you follow can write to you.
Delete your PocketStage account
In the app: Profile → menu (☰) → Account settings → Delete account, then confirm. If you can no longer open the app, write to contact@pocketstage.app from the e-mail address of your account, with the subject “Delete my account”, and we delete it within one month.
Deleted at once: your profile, e-mail address, posts (songs and videos), comments, likes, votes, follows and conversations, your login tokens and your push notification token.
Kept for a limited time: database backups up to 30 days; server logs up to 14 days; reports and moderation decisions up to 3 years after the case is closed; support e-mails up to 3 years; prize and tax data for the period required by law. Statistics we keep after that are anonymous. Full details: Privacy Policy, section 12 “How long we keep your data”.
You can also delete single posts and comments at any time, without deleting your account.