Child Safety Standards

Last updated: 21 October 2026

PocketStage is a music community. We do not tolerate child sexual abuse and exploitation (CSAE) in any form, and we build the app so that minors are protected by default.

1. Age rules

You must be at least 16 to create an account.
Users under 18 can receive private messages only from people they follow. Strangers cannot write to them, not even a "message request".

2. Private messages

Messages from people you do not follow land in a separate "Message requests" folder; the sender can write one message until you accept, delete or block.
Every message goes through our server before it is delivered. Messages to a minor that ask for phone numbers, photos, moving to another app, secrecy or meeting up are blocked automatically and the sender's account is flagged for review.
Offensive language is refused in comments and messages in all supported languages.
New accounts can start only a small number of conversations per day.

3. Reporting

Any song, video, comment, profile or conversation can be reported from the app in two taps. Reports include the relevant messages and are reviewed by our team.
Confirmed reports lead to strikes; three strikes mute messaging and comments, and serious cases lead to the immediate suspension or closure of the account and, where required, a report to the authorities (in Romania: Poliția Română and DIICOT; internationally we cooperate with NCMEC and local law enforcement).
Contact for child-safety concerns: contact@pocketstage.app. We answer within 48 hours.

4. Compliance

We comply with applicable child-safety laws, including the EU Digital Services Act and Google Play's Child Safety Standards policy. Content that depicts or sexualises minors is removed immediately and the account is closed.

5. Point of contact

PocketStage Safety Team, NEXORA COMMERCE S.R.L. – designated child-safety contact – contact@pocketstage.app (subject "Safety"), telephone +44 800 229 4307